Installation Manager

Location : Milton Keynes
Job type : Permanent
Salary : £35k to £40k DOE
Reference : JOB-2615


Role: Installation Manager

Location: Milton Keynes

Salary: £40k plus Car Allowance + Benefits


Company Overview

Our client is a dynamic and innovative company committed to delivering exceptional solutions to their clients.  They pride themselves on a customer-centric approach, emphasising quality, safety, and efficiency in all their endeavours.  As they continue to grow, they are seeking a talented Installation Manager to join their team and lead their site installation services.


Installation Manager Main Objectives

The Installation Manager will report directly to the Senior Implementation Manager and will play a pivotal role in overseeing all site installation services.  The successful candidate will collaborate closely with the Sales Support Team and an Ecosystem of Installation Partners to optimise sales, protect margin, and ensure profitability.  This role demands a focus on customer satisfaction, adherence to safety standards, and effective resource management to meet project timelines and cost objectives.

Installation Manager Responsibilities

  • Lead the business strategy for the installation service delivery.

  • Develop and implement common ways of working for customer service and on-site installation.

  • Monitor installation cost trends and implement action plans to support profitability and sustainable growth.

  • Manage and cultivate partnerships with installation partners to ensure a robust ecosystem.

  • Oversee the labour schedule to ensure all projects are completed 'right first time’.

  • Maximise profitability through effective management of onsite issues and snags.

  • Ensure compliance with local audit and health & safety requirements.

Installation Manager Duties

  • Create and lead the business growth strategy for installation services.

  • Empower the team to adopt a common way of working, implementing a best-in-class approach to installation.

  • Build a robust ecosystem of partners to deliver complete solutions and reduce supplier numbers.

  • Manage the daily installation workflow, addressing concerns against budget margins.

  • Review and address free-of-charge orders, escalating to the Senior Implementation Manager when necessary.

  • Monitor the performance of installation partners, producing meaningful management information reports.

  • Ensure installation output information is communicated to the required departments with a clear brief on any defects or chargeable extras.

  • Maximise and maintain effective utilisation for both internal and external fitters/contractors.

Qualifications and Skills:-

  • Proven experience in managing installations services in a retail/construction setting.

  • Strong leadership and strategic planning skills

  • Excellent negotiation and contract management abilities

  • Understanding of health & safety regulations and compliance.

  • Exceptional communication and interpersonal skills.

  • Ability to analyse data and make informed decisions to support business objectives.


Please click ‘APPLY NOW’, or call the WSR Team at 01908 616184 for more info.

We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.


We will however keep your CV on file and review your suitability against any other vacancies we may have available.