HR Advisor

Contract Type:

City:

Ipswich

Industry:

Salary:

£36000 per Annum

Published:

29-Sep-2026

HR Advisor

WSR are recruiting for a CQC regulated care organisation in Ipswich, to recruit an experienced Senior HR Advisor.

Location: Ipswich

Salary: £36,000 per annum

Job type: Permanent

This is an opportunity for a HR professional looking to take on greater responsibility, develop your leadership skills and play a key role in shaping the organisation's people function.

Working closely with the CEO and wider management team, you will provide expert HR advice across the organisation, support complex employee relations matters, oversee recruitment activity and help ensure the organisation remains fully compliant with employment legislation and CQC requirements.

Importantly, this role offers genuine scope for progression towards an HR Manager position, making it an ideal opportunity for an ambitious HR Advisor ready for their next career move.

The role

As Senior HR Advisor, you will act as a senior point of contact for managers and employees, providing practical and commercially aware HR advice across the full employee lifecycle.

You will also provide day to day guidance and mentoring to members of the HR team, acting as a point of escalation for more complex queries and supporting the continued development of the HR function.

Role &  Responsibilities:

  • Providing professional HR advice and guidance on employment legislation, policies, procedures and best practice.
  • Advising managers on employee relations matters including disciplinary and grievance processes, absence management, performance, capability and flexible working.
  • Supporting investigations, hearings and meetings, ensuring processes are fair, consistent and legally compliant.
  • Overseeing recruitment activity and ensuring safer recruitment practices are consistently followed.
  • Supporting workforce planning, staff retention and employee engagement initiatives.
  • Providing guidance and mentoring to HR team members and supporting their professional development.
  • Monitoring HR trends, employment legislation and regulatory developments and advising the CEO of relevant implications.
  • Supporting compliance with CQC standards, safeguarding requirements, employment legislation and organisational policies.
  • Maintaining accurate and confidential employee records in line with GDPR requirements.
  • Supporting HR audits, inspections and quality improvement initiatives.
  • Contributing to the development and improvement of HR policies, processes and practices.
  • Working closely with the CEO and management team to develop leadership and people-management capability.
  • Taking on increasing management responsibility as your experience and capability develop.

Skills & Experience

  • CIPD Level 5 or equivalent HR qualification, or be working towards this.
  • Previous experience working within a CQC-regulated organisation
  • Significant experience in an HR advisory role.
  • A good working knowledge of UK employment legislation and HR best practice.
  • Experience working within a regulated environment, ideally health or social care.
  • Experience supporting recruitment and workforce planning.
  • Experience mentoring, coaching or supporting junior HR colleagues.
  • Knowledge of safer recruitment principles.
  • An understanding of GDPR, confidentiality and HR compliance requirements.
  • Excellent communication and interpersonal skills.
  • Strong organisational and problem-solving abilities.
  • The confidence to work with stakeholders at all levels.

Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application.

While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.


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Consultant

cindy@wsrs.co.uk

Contract Type:

Location:

Ipswich

Industry:

Published

29-Sep-2026

HR Advisor

WSR is recruiting for a Temporary to Permanent Part-Time Credit Controller for our esteemed client in Milton Keynes

Job Title:   PART-TIME CREDIT CONTROLLER
Role Type: TEMPORARY - PERMANENT
Location:    MILTON KEYNES
Pay Rate:    £15.00 - £16.00 p/h

Step into a busy, fast-paced finance environment where your credit control expertise will make an immediate impact. This temporary part-time role in Milton Keynes offers variety, autonomy, and the chance to keep cash flow on track while supporting a wide range of customers and internal stakeholders.

About the Role:

You will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding debts and accurate allocation of incoming payments. Working closely with the wider finance team, you will help maintain clean ledgers, resolve queries, and support month-end processes. Your work will directly contribute to improving cash flow, minimising bad debt, and maintaining strong customer relationships.

Key Responsibilities:

  • Manage a designated ledger of customer accounts, monitoring aged debt and prioritising collection activity.
  • Carry out proactive credit control and debt collection via phone, email, and written communication to secure timely payments.
  • Process and allocate customer payments accurately to the correct accounts and invoices.
  • Reconcile customer accounts regularly, investigating and resolving discrepancies, disputes, and unallocated cash.
  • Maintain up-to-date, accurate records of all collection activity, promises to pay, and account status in the finance system.
  • Liaise with internal teams (e.g. sales, customer service, finance) to resolve invoice queries and support smooth billing and collection.
  • Escalate problematic accounts in line with company procedures, including recommending accounts for further action where appropriate.
  • Support month-end and reporting activities by providing accurate debtor information and status updates on key accounts.

Key Requirements:

  • Proven experience in credit control and debt collection within a UK business environment.
  • Strong accounts receivable management skills, including working with aged debt and high-volume ledgers.
  • Demonstrable experience in reconciling customer accounts and resolving payment discrepancies.
  • Proficiency in cash allocation and payment processing using finance or ERP systems.
  • Excellent time management and prioritisation skills, with the ability to manage a busy workload to tight deadlines on a part-time schedule.
  • High level of attention to detail and accuracy in all financial data and record-keeping.
  • Confident communicator with strong negotiation skills, comfortable handling challenging conversations.
  • Customer-focused approach with the ability to maintain professional relationships while enforcing payment terms.
  • Working knowledge of UK credit control regulations, procedures, and best practice.

Desirable Skills:

  • Experience working in a temporary or part-time finance role, adapting quickly to new systems and processes.
  • Familiarity with commonly used accounting software or ERP systems (e.g. Sage, SAP, Oracle, Xero).
  • Experience of working within a shared service or multi-site environment.
  • Background in producing debtor reports or providing insight on credit risk and collections performance.

Qualifications:

  • GCSEs (or equivalent) including Maths and English at grade C/4 or above.
  • AAT Level 2 or 3 (or equivalent) in accounting or finance is preferred but not essential.
  • Any credit control or collections-related training or certification would be an advantage.

If you are an experienced credit controller looking for a part-time temporary opportunity where you can add value quickly, apply now to be considered for this role.

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