Branch Coordinator

Contract Type:

Permanent

City:

Peterborough

Industry:

Social Care

Salary:

£28,000 - £28,000 per Annum per Annum

Published:

13-Oct-2026

Branch Coordinator

WSR is recruiting for a Branch Coordinator for our reputable client in Peterborough.

Role Type: Permanent Part Time

Location: Peterborough - Hybrid

Hours: Part-Time 16 hours p/w – Flexible Hybrid working

Salary: £28k pro rata (£14.50 p/h)

Are you passionate about making a genuine difference to the lives of children and families?

We have a fantastic opportunity for a compassionate, enthusiastic and proactive Branch Coordinator to join a dedicated charity supporting families of children with additional needs, disabilities and life-limiting conditions.

This is an incredibly rewarding opportunity for someone who enjoys working with people, building relationships and making a positive impact within their local community.

No two days will be the same! From providing practical and emotional support to families, to organising exciting activities and community events, you'll play an important role in bringing families together and ensuring they have access to the support they need.


Branch Coordinator Key Responsibilities:

  • Providing practical and emotional support to families navigating the challenges of raising children with additional needs or disabilities.
  • Organising and coordinating family activities, coffee mornings, community events and outings.
  • Building strong relationships with families, volunteers and local support organisations.
  • Working alongside schools, local authorities, social services and other professionals to help families access appropriate support.
  • Offering guidance and signposting families towards relevant services, including educational support and benefits advice.
  • Supporting and coordinating a dedicated team of volunteers.
  • Assisting with community events and fundraising initiatives.
  • Managing branch administration, maintaining accurate records and ensuring activities run smoothly.

Branch Coordinator Skills, Experience & Qualifications:

We're looking for someone who is naturally caring, approachable and organised, with a genuine passion for supporting children and families.

To be successful, you'll ideally have:

  • Previous experience supporting families with disabled children, additional needs or within a similar care, education or support environment.
  • A relevant regulated Level 3 qualification in childcare, Early Years or a related field.
  • GCSE Maths or English at grade C/4 or above, or equivalent.
  • Excellent communication and interpersonal skills, with the ability to build trust and positive relationships.
  • A compassionate, patient and non-judgemental approach when supporting vulnerable families.
  • Strong organisational skills and the ability to manage a varied workload independently.
  • Good IT skills, including experience using databases or CRM systems.
  • An understanding of social media and digital communication.
  • Access to your own transport, as occasional travel within the community will be required.

Experience working within the charity or voluntary sector, or knowledge of fundraising platforms, would be advantageous.

We would particularly welcome applications from individuals with personal experience of raising or caring for a child with additional needs or disabilities.


Branch Coordinator Benefits:

  • Hours: 16 hours per week, with flexibility around working patterns.
  • Location: Milton Keynes – a combination of home working and community-based activities.
  • Holiday: 28 days annual leave, including bank holidays (pro rata).
  • Benefits: Pension contributions, health and wellbeing support and reimbursed business travel expenses.
  • Flexibility: Potential to consider alternative working hours or job-sharing arrangements.

 

Ready to Make a Difference?

If you're looking for more than just a job and want to be part of something truly meaningful, we'd love to hear from you.

This is your opportunity to use your experience, compassion and enthusiasm to make a real difference to families who need it most.


Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application.

While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.

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Consultant

Carmen Du Plooy
carmen@wsrs.co.uk

Contract Type:

Permanent

Location:

Peterborough

Industry:

Social Care

Published

13-Oct-2026

Branch Coordinator

WSR is recruiting for a Temporary to Permanent Part-Time Credit Controller for our esteemed client in Milton Keynes

Job Title:   PART-TIME CREDIT CONTROLLER
Role Type: TEMPORARY - PERMANENT
Location:    MILTON KEYNES
Pay Rate:    £15.00 - £16.00 p/h

Step into a busy, fast-paced finance environment where your credit control expertise will make an immediate impact. This temporary part-time role in Milton Keynes offers variety, autonomy, and the chance to keep cash flow on track while supporting a wide range of customers and internal stakeholders.

About the Role:

You will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding debts and accurate allocation of incoming payments. Working closely with the wider finance team, you will help maintain clean ledgers, resolve queries, and support month-end processes. Your work will directly contribute to improving cash flow, minimising bad debt, and maintaining strong customer relationships.

Key Responsibilities:

  • Manage a designated ledger of customer accounts, monitoring aged debt and prioritising collection activity.
  • Carry out proactive credit control and debt collection via phone, email, and written communication to secure timely payments.
  • Process and allocate customer payments accurately to the correct accounts and invoices.
  • Reconcile customer accounts regularly, investigating and resolving discrepancies, disputes, and unallocated cash.
  • Maintain up-to-date, accurate records of all collection activity, promises to pay, and account status in the finance system.
  • Liaise with internal teams (e.g. sales, customer service, finance) to resolve invoice queries and support smooth billing and collection.
  • Escalate problematic accounts in line with company procedures, including recommending accounts for further action where appropriate.
  • Support month-end and reporting activities by providing accurate debtor information and status updates on key accounts.

Key Requirements:

  • Proven experience in credit control and debt collection within a UK business environment.
  • Strong accounts receivable management skills, including working with aged debt and high-volume ledgers.
  • Demonstrable experience in reconciling customer accounts and resolving payment discrepancies.
  • Proficiency in cash allocation and payment processing using finance or ERP systems.
  • Excellent time management and prioritisation skills, with the ability to manage a busy workload to tight deadlines on a part-time schedule.
  • High level of attention to detail and accuracy in all financial data and record-keeping.
  • Confident communicator with strong negotiation skills, comfortable handling challenging conversations.
  • Customer-focused approach with the ability to maintain professional relationships while enforcing payment terms.
  • Working knowledge of UK credit control regulations, procedures, and best practice.

Desirable Skills:

  • Experience working in a temporary or part-time finance role, adapting quickly to new systems and processes.
  • Familiarity with commonly used accounting software or ERP systems (e.g. Sage, SAP, Oracle, Xero).
  • Experience of working within a shared service or multi-site environment.
  • Background in producing debtor reports or providing insight on credit risk and collections performance.

Qualifications:

  • GCSEs (or equivalent) including Maths and English at grade C/4 or above.
  • AAT Level 2 or 3 (or equivalent) in accounting or finance is preferred but not essential.
  • Any credit control or collections-related training or certification would be an advantage.

If you are an experienced credit controller looking for a part-time temporary opportunity where you can add value quickly, apply now to be considered for this role.

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