Our Milton Keynes-based client is growing and is looking to recruit a Service Support Coordinator to help coordinate and administrate the engineers on a Temporary Basis.
Reporting efficiently and accurately whilst submitting quotations. This requires sourcing, requesting, and purchasing spare parts for urgent repairs and following up on outstanding quotations.
Support field service with spare part information such as stock availability or support manuals
Coordinating planned works activity – reactive or PPM
Administrate engineer’s reports preparing/converting to quotations and send to customers
Logging planned activity on SMS and allocating parts to complete
Coordinate and administrate outstanding quotations follow-up process.
Process spare part requests/orders for planned or reactive repairs
Coordinate with suppliers and arrange resources to support reactive or planned repairs
Ensure all requirements under H&S legislation and required quality systems are actively adhered to
Actively demonstrate the support of other areas/departments within the company to ensure a team spirit is observed
Any other reasonable request compatible with the job description as identified by the Service Operations Manager
If you have worked within an engineering or mechanical background, that would be great.
Working in a B2B Call Desk Environment
Experience in Service Administration
Sense of urgency
‘Can do’ attitude
Able to follow processes
IT literate (specifically: MS Word and MS Excel)
Structured and organised
Hours of work - Monday to Friday 8am - 5pm.
Temporary Contract Sept 21 - Jan 22
If you are interested in this role, please click APPLY NOW, we'd love to hear from you!