Service Support Coordinator

Location : Milton Keynes
Job type : Temporary
Reference : 2071

​Our Milton Keynes-based client is growing and is looking to recruit a Service Support Coordinator to help coordinate and administrate the engineers on a Temporary Basis.

Reporting efficiently and accurately whilst submitting quotations. This requires sourcing, requesting, and purchasing spare parts for urgent repairs and following up on outstanding quotations.

Job Duties:

  • Support field service with spare part information such as stock availability or support manuals

  • Coordinating planned works activity – reactive or PPM

  • Administrate engineer’s reports preparing/converting to quotations and send to customers

  • Logging planned activity on SMS and allocating parts to complete

  • Coordinate and administrate outstanding quotations follow-up process.

  • Process spare part requests/orders for planned or reactive repairs

  • Coordinate with suppliers and arrange resources to support reactive or planned repairs

  • Ensure all requirements under H&S legislation and required quality systems are actively adhered to

  • Actively demonstrate the support of other areas/departments within the company to ensure a team spirit is observed

  • Any other reasonable request compatible with the job description as identified by the Service Operations Manager

Experience

  • If you have worked within an engineering or mechanical background, that would be great.

  • Working in a B2B Call Desk Environment

  • Experience in Service Administration

Competences

  • Customer-focused

  • Sense of urgency

  • ‘Can do’ attitude

  • Enthusiastic

  • Able to follow processes

  • IT literate (specifically: MS Word and MS Excel)

  • Structured and organised

  • Communicative

  • Flexible/adaptable

  • Proactive

  • Takes ownership

  • Stress Tolerant

  • Professional

  • Team player

Hours of work - Monday to Friday 8am - 5pm.

Location Bletchley.

Temporary Contract Sept 21 - Jan 22

If you are interested in this role, please click APPLY NOW, we'd love to hear from you!