Sales / Quotes and Tender Administrator

Location : Milton Keynes
Job type : Permanent
Salary : £25 - 30k DoE
Reference : 2099

 Title: ​Sales / Quotes and Tender Administrator

Location: Milton Keynes (Office Based)

Hours of work: Monday – Friday: 07:30am – 16:30pm or 8am to 5pm.

About the role:

The main responsibility of the Sales/Quotes and Tender Administrator is to be responsible for all the quoting for new enquiries, and to assist the sales team where required in quoting and other activities to allow them to focus their time as much as possible on business development. Most quotes are completed from an excel schedule format by extracting information from architects’ drawings and schedules and so attention to detail is important. You must also be confident in contacting the client should you feel the information provided does not look correct. This position requires the ability to work as a team and to fit into the company culture.

Main Responsibilities

Quoting

Ensuring all quotes are returned to customers in the timescales required, but all non-tenders are to be returned within 24 hours. Estimating and pricing up new schemes, we are very project-focused and every project can be priced up differently with different specifications.

Customer Liaison

Keeping customers informed as to when quotes will be returned and discussing details with them where necessary to clarify the quote.

Technical knowledge

An ability to answer questions asked over the phone, email, or online chat. This would come from our internal technical product training.

Sales Support

Supporting the Project Consultants with administration and other tasks to facilitate a smooth and efficient customer experience.

Other Duties and Responsibilities:

Updating Systems – loading schemes, key contacts, notes on how you have priced the job

Reporting/Accountability – reporting back on a weekly basis and checking target vs actual for KPIs and performance management

Access to and responsibility for the safe handling of confidential and sensitive information

Key Performance Indicators:

All enquiries are processed accurately within the SLA timescales – this will vary between different types of projects and quotations.

All documentation produced is accurate and complete

Strong positive customer feedback from all RFI communication

Experience:

Experience in a similar role preferably building, construction, or fit-out related, working with relevant quoting and product systems.

The ability to read and understand/interpret architect drawings and specifications

Evidence of working on several projects simultaneously in and delivering quotations on time and to the expected standard.

Proven Skills:

Exceptional interpersonal and teamwork skills

Excellent written, verbal, and presentation skills

Excellent time management and planning skills

Great analytical and Microsoft Office (incl. strong Excel) skills

Confident ability to read CAD drawings

Analytical and logical problem-solving skills

Great attention to detail

Personal Qualities:

Keeps it simple

Tells things as they are, with respect – honesty, and integrity

Embraces change – adaptable

Has a positive ‘will do' attitude – Resourcefulness

Works hard, has fun

Never ever gives up

Takes ownership

Wants to be part of one Company, one team

Gets the result

Is maximizing their potential through continuous learning

What’s in it for you?

  • Life insurance 3 x salary

  • 23 days holiday (with an additional 1 day per full year employed increasing up to additional 5 days) plus the 8 recognised Bank Holidays

  • Free Breakfast and Cooked Lunch daily

  • Bonus scheme after probationary

  • Free onsite parking

  • Pension

Interested? Click APPLY NOW, we'd love to hear from you!