Main responsibilities:
• Own and manage Network & Security 2nd level technical support issues through to
successful completion.
• To become part of project implementation teams to provide efficient and
time-controlled task completion with an attention to detail and able to achieve
specified deadlines.
• Working with senior members of the team and consultants to ensure successful implementation
of customers.
Personal Requirements:
• At least 1 year working as a Network & Security Engineer or equivalent
• Cisco CCNA certified
• Checkpoint CCSA certified
• Proven track record of supporting WAN/LAN based network services
• Experience of network security & firewalls (CISCO & Checkpoint products)
• Extensive knowledge & use of Microsoft applications (inc. VISIO)
• Experience of using network management & diagnostic tools
• Maintain current market knowledge
• Ability to produce technical documents & procedures
• Strong organisational and administrative skills
• Ability to assist/train staff
• Excellent problem determination, analytical and resolution skills
• Transformation & automation of repetitive tasks
• Provide day-to-day support communications
• Good communication skills internally & externally