Digital Communications Officer

Location : London
Job type : Permanent
Salary : £30,000 - £32,000 plus Benefits
Contact : Sheelagh
Call : Sheelagh
Email : email Sheelagh
Reference : 2075

We have a great opportunity to join a fast-growing professional membership organisation based in London.

This is a varied role, which includes responsibility for developing communications content, including copywriting for a range of communications products, and for the development, monitoring, and improvement of digital products including the website, stakeholder emails, and social media.

 Typically, the role will involve: 

  • Developing content and imagery for all of established platforms and publications, in-house where possible or with external providers where necessary

  • Planning future content and messages, writing articles, press releases, and briefing notes, and reacting effectively to new or emerging events/issues

  • Design, develop and maintain digital assets and communications activities, with particular focus on the website

  • Gather and analyse data and information to improve the online presence and help tailor content to audiences by developing creative concepts and functional components

  • Commission and manage external agencies to work on digital and communications products

  • Help build a social media profile across all platforms, that is proportionate to a professional body

  • Develop and map user journeys to help users effectively engage with digital content, and to undertake user research and concept testing to help focus the online engagement activities

  • Monitor, measure and report on marketing communications performance

  • Identify and capture any issues with current digital content, structure, functionality and layout 

Essential Knowledge, Skills & Experience:

  • Ability to create content for a range of audiences across different digital platforms for a mix of purposes

  • Good working knowledge of website content management systems to publish content

  • Knowledge of email service providers to design, create and send marketing emails

  • An understanding of digital copywriting and publishing

  • Working knowledge of social media reporting tools, email marketing reporting tools and Google Analytics

  • Able to come up with new and innovative communications approaches

  • Good awareness of digital developments and innovations

  • Experience of working with a broad range of internal and external stakeholders at all levels

  • Able to thrive managing a varied and challenging workload

  • Adept at developing and managing own projects

Fantastic Benefits Package

Interested? Please click Apply Now, we'd love to hear from you!