Credit Controller

Location : Milton Keynes
Job type : Permanent
Salary : £24k + Benefits
Reference : JOB-2252

We're recruiting for an experienced Credit Controller to join our client's busy team in Milton Keynes.

The day-to-day duties of the Credit Controller include managing debtor accounts in an assigned portfolio of customers, ensuring timely payments are made, processing incoming funds, resolving account queries and managing debt recovery.  This role is key to supporting the financial function of a business, which requires the building and maintaining of strong relationships with clients to ensure the smooth running of their accounts.

  • Working within a team of credit controllers reporting to the Credit Manager

  • Working closely with colleagues across the business plus internal & external customers

  • Controlling ledgers in excess of £5m

The Credit Controller has an important role to play in supporting the financial function with responsibility to:

  • Ensure customers pay to terms

  • Maximise aged debt collection

  • Work closely alongside stakeholders to minimise risk whilst supporting business growth

  • Support the evaluation of customer credit limits

  • Ensure customers pay to terms and chase any overdue invoices

  • Process incoming funds & maintain the reconciliation of accounts

  • Manage account queries to resolution

  • Maintain the credit-control system and processes in collaboration with Sales, Marketing and Finance colleagues

  • Check customer’s credit and approve or decline applications based on company standards and requirements

  • Maintain accurate master data records

  • Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary.

Essential skills, knowledge, and experience:

  • Proven experience within a busy Credit Control / Sales Ledger function

  • Experience of controlling ledgers in excess of £5m

  • Working knowledge of Credit reference agencies and associated technologies

  • Outstanding interpersonal and communication skills (written and verbal)

  • Computer literate – Microsoft Office

  • Strong analytical skills and an eye for detail

  • The ability to listen to customers and negotiate solutions

Desirable skills, knowledge, and experience:

  • ICM level III or working towards

  • Working knowledge of SAP

  • Experience of the catering industry

Aptitude & Attitude:

  • Results orientated

  • Able to manage time and work under pressure to tight deadlines

  • Able to manage the demands of numerous tasks

  • High attention to detail

  • Tenacious, persistent, and balanced

  • Patient and with the ability to remain calm

  • Open and enthusiastic approach whilst remaining firm and professional


  • Full time: 37.5 hours per week

  • Set hours: Monday to Friday: 08:30 - 17:00

  • This is a hybrid position, 3 days in the office, 2 working from home. 

Benefits include:

  • Competitive Salary

  • Contributory Pension

  • Life assurance

  • 24 days annual leave plus bank holidays

  • Employee Assistance Programme

  • Staff Perks & Savings Scheme

  • Free Parking

  • Free Tea and Coffee

  • Dress Down Days

  • Staff Events

If this feels like you please Apply Now we would love to hear from you.