The day-to-day duties of the Credit Controller include managing debtor accounts in an assigned portfolio of customers, ensuring timely payments are made, processing incoming funds, resolving account queries and managing debt recovery. The Credit Controller is a key figure in supporting the financial function of a business, which requires the building and maintaining of strong relationships with clients to ensure the smooth running of their accounts.
• Working within a team of 5 credit controllers
• Working closely with the Credit Manager, colleagues across the business plus internal & external customers
• Controlling ledgers in excess of £5m
Duties and responsibilities:
• Ensuring customers pay to terms
• Maximising aged debt collection
• Working closely alongside stakeholders to minimise risk whilst supporting business growth
• Supporting the evaluation of customer credit limits
• Ensure customers pay to terms and chase any overdue invoices
• Processing incoming funds & maintain the reconciliation of accounts
• Managing account queries to resolution
• Maintain the credit control system and processes in collaboration with Sales, Marketing and Finance colleagues
• Check customer’s credit and approve or decline applications based on company standards and requirements
• Maintain accurate master data records
• Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary.
Essential skills, knowledge, and experience:
• Proven experience within a busy Credit Control / Sales Ledger function
• Experience of controlling ledgers in excess of £5m
• Working knowledge of Credit reference agencies and associated technologies
• Outstanding interpersonal and communication skills (written and verbal)
• Computer literate – Microsoft Office
• Strong analytical skills and an eye for detail
• The ability to listen to customers and negotiate solutions
Benefits include:
• Competitive Salary
• Contributory Pension
• Life assurance
• 22 days annual leave plus bank holidays
• Employee Assistance Programme
• Staff Perks & Savings Scheme
• Free Parking
• Free Tea and Coffee