Call Desk Administrator

Location : Milton Keynes
Job type : Permanent
Salary : £25k to £28k
Reference : 942

·        Call Desk Administrator

·        12 hour shifts – 4 on 4 off

·        Days and nights 6am to 6pm and 6pm to 6am

Our client is growing and they need a new call desk administrator

The duties include:

  • Logging calls for customer breakdowns and coordinating engineers

  • Provide technical assistance where possible, if not escalate when necessary

  • Record accurately and update in-house systems

  • Hand over all cases when the nest shift takes over

  • Support and be a big part in the bigger team

What you need;

  • Ability to self-motivate, work on your own and prioritise your work load is essential for this role.

  • It literate (Word and Excel)

  • If you have experience in working in this environment and a positive can-do attitude then this could be your next role

If you are interested in this role, do click apply and we will be happy to hear from you.